BetChan Review
Welcome to our BetChan Casino review. At first glance, BetChan Casino makes an excellent impression. The pages are not only well-organized, but the site's design is also very appealing. Also, it's easy to find important information at BetChan Casino because you can get most of it with just a few clicks from the homepage.
The view of the various games available is very clear, and you can filter them or search through them if you don't see the games you're looking for right away. Also, this is a safe online casino where you won't have any trouble making deposits or withdrawals.
N1 Interactive Ltd, a company incorporated under the laws of the Malta Gaming Commission with registration number C 81457 and registered address at 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta, owns and operates Betchan.com.
BetChan Casino is an online casino that is not on gamstop, so if you participated in this initiative, you will still be able to play at BetChan Casino. But we want to stress how important it is to play in a responsible way and not let your gambling turn into an addiction.
Over 700 games to choose from
A good range of banking options
Fast payout speed
The sleek website design
The cashback offer
The lack of bonuses
The lack of phone support
The lack of a FAQ area
The lack of a VIP club
Casino Games
BetChan Casino is an in-browser casino powered by SoftSwiss's diverse gaming platform. The main logo is a lotus flower, and the page heading has a red Asian design. However, that is as "Chan" as it gets on this site, as there is no support for any Asian currency or language. The casino has games from Net Entertainment, Play'n GO, Endorphina, Amatic, and Quickspin, which are all well-known online gambling software companies. The games are shown in a standard grid, with a list of filters above to help you find what you're looking for and a search box in the heading for a quick search. The site is simple, clean, and easy to navigate, if a little plain.
BetChan has an impressive library of games, with a huge number of games from the above developers. Video slots, classic slots, table games, poker, lottery games, and video poker are all available. The game quality varies depending on the developer, but there are many excellent games on the reels, including Gonzo's Quest, Creature from the Black Lagoon, Book of Aztec, and dozens more.
Live dealer games, which allow you to play broadcasted versions of roulette, blackjack, craps, keno, and other games, are also available to players looking for something a little different. The live games are streamed from tables in studios run by Net Entertainment and Evolution Gaming. The dealers at these tables are very attractive.
If there is one bad thing, it is that Betsoft and Pragmatic Play games are still there. Over the years, both companies have developed a reputation for providing games that do not pay out fairly and for ripping off players. I get annoyed every time I see these games in a casino, and for what seems like the hundredth time, we're going to tell you not to play them.
Bonuses and Promotions
In terms of bonuses and promotions, BetChan has a lot to offer new players. There are bonuses for your first four deposits, but there isn't much else to get excited about after that.
They do have tournaments and contests, but if you play frequently at BetChan, you won't get many bonuses after your first four deposits. That's not necessarily a bad thing; it's just something to think about. If you're the type of person who chooses a casino and sticks with it for a while, know that you won't be able to claim bonuses all of the time at BetChan.
That being said, the following are the current BetChan bonuses and promotions:
Bonus on First Deposit
On their first transaction, new players can receive a 100% deposit bonus. This bonus is valid for up to €/$100. In addition, you'll get 30 free spins on the Fire & Steel slot machine. This bonus has a 50x wagering requirement and can only be claimed with a minimum deposit of €/$20.
Deposit Bonuses on the Second, Third, and Fourth Deposits
You'll receive a 50% deposit match up to €/$100 on your second, third, and fourth deposits at BetChan. You'll also get 30 free spins for the slot machines Rook's Revenge, The Golden Owl of Athena, and Ogre Empire. These bonuses have a 50x wagering requirement and a €/$20 minimum deposit.
Monday Reload 50% off
Every Monday, you can get a 50% reload bonus up to €/$100. It is beneficial to reload your accounts at the beginning of each week! In addition, you'll get 30 free spins on the Fire Joker slot machine! This bonus, like the others, has a wagering requirement of 50x and a minimum deposit of €/$20.
Cashback
BetChan's cashback program is by far the most generous. Every Wednesday, they offer 11% cashback on all losses from the previous week. The cashback comes with no wagering requirements, making it even better than the bonuses! You may not receive a large sum of money back, but it can quickly add up!
BetChan also has slot tournaments where people compete on different slot machines to win big cash prizes. For example, they are currently running a promotion in which you can win up to €10,000 per week by playing specific slot machines!
Their tournament offers change all the time, so check out their Drops & Wins page to find out more.
Banking
This casino's banking system is fine. You can use a variety of credit cards, e-wallets, and local banking services to make deposits and withdrawals. BetChan stopped accepting Bitcoin as a way to deposit money and as an in-house currency when it switched to a Malta license at the beginning of 2019. Deposit methods are instant, and withdrawals can be processed in minutes if you use e-wallets like EcoPayz or Neteller, though other banking methods will take much longer. It should also be noted that the weekly withdrawal limit is €8,000 (or €25,000 per month). Even though it wasn't clear from the terms and conditions, I was able to confirm with support that this limit does not apply to networked progressive jackpot wins.
Casino Safety and Fair Gaming
All of your communications with the casino are encrypted with standard SSL technology to keep them safe. This prevents unknown third parties from intercepting your personal and financial information. If you need to prove your identity with documents, you can now upload them through a secure connection in the account settings section of the website instead of sending them through email. This is a welcome change.
SoftSwiss's games are checked by iTech Labs, an independent company, to make sure that the random number generator used in the games is really random. The casino's other game providers regularly test their games to make sure they are fair. Some of the games in this casino, like those made by Net Entertainment, show the theoretical return to player (RTP) percentages right in the game, but many of the other games do not. Aside from that, this casino doesn't give any theoretical or actual audited information about how its games pay out.
BetChan's website does a good job of helping people who are having trouble with gambling by giving them the tools they need to set limits. In your account settings, you can set limits on how much you can deposit, lose, and bet each day, week, or month. You can also choose to stay away from the casino for a certain amount of time.
Customer Service
You can contact the Betchan Casino customer support team via three different channels. Live chat will be the most popular among most players. The live help button is located in the bottom right corner of the screen, as it is in many other online casinos. Simply click on it, enter your name and email address, and you'll be immediately connected to a helpful agent, assuming there's no queue.
If there is a wait or you don't want to wait, you can email your question to support@betchan.com, and a member of the team will get back to you as soon as possible. Alternatively, fill out the on-site contact form to avoid having to log in to your email in order to send your question.
Support is available around the clock, seven days a week. The people who work in customer service have had a lot of training and are very helpful, friendly, and knowledgeable.
Final Thoughts
BetChan Casino is an interesting site with a good selection of games and a reliable way to pay. It used to be a good option for players who preferred to use Bitcoin, but the casino's support for the cryptocurrency was discontinued when it switched to a Malta license in early 2019. Overall, it is a good casino that pays out winnings quickly, but it no longer stands out from the hundreds of others.