CasinoChan Review
Welcome to our CasinoChan review. CasinoChan is one of the newest gambling sites that Dama N.V. has added to its ever-growing list. The company operates a number of mobile-friendly casinos, including Katsubet, Woo, and BitStarz. So, what distinguishes CasinoChan from its sister brands?
In a nutshell, this new brand stands out because it has a very sleek look, is easy to use, and has over 2,400 high-end slots, table games, and live dealers. CasinoChan has worked with 53 well-known software studios to make sure that both desktop and mobile players have a great time when they play.
Aside from that, this is an excellent choice for a brand name for a gambling site that welcomes Asian players. The honorific suffix -chan is added to the end of proper nouns in Japanese to show closeness, affection, and friendship. Despite its Asian-inspired name, the casino accepts players from all over the world, including Canada and Australia.
The casino has quickly become a top place for both experienced and new players to gamble online because of its great loyalty program, live chat support that is available 24/7, large number of games, and wide range of promotions. All of these bonuses are available to players while they are on the move. CasinoChan is easy to use on mobile devices because it has a browser-based app that works on most iOS and Android devices.
Top slots from Microgaming, Playtech, Play'n GO, and 40+ other studios
Weekly reload bonuses on Monday and Thursday
Slots races with large prizepools every 3 days
Supports banking and betting in Bitcoin
Support by phone is not available
Website has a simple design
Casino Features
Even though the brand doesn't have a mobile app made just for it, you can easily access CasinoChan from your phone or tablet. You can use the browser on your iPod, iPhone, or Android to get to the mobile version of the game lobby.
The web app lets you play most of the games you can play on your computer at any time. The majority of the library was created using HTML5. This makes it compatible with the vast majority of phones, tablets, and desktop computers.
The web app for CasinoChan looks nice, with a well-organized layout and artistic style that will likely appeal to most mobile players. The visuals and animations in the games themselves are crisp and of high quality. The casino's interface automatically adjusts to the size of the screen on your mobile device, whether it's a smartphone or a tablet.
This is fantastic because mobile users are no longer forced to sacrifice quality when gaming on the go. Because the app is available to players from all over the world, it includes multiple language options such as English, French, Italian, Czech, and German.
The app's design allows for easy management of your CasinoChan account. The highly secure, yet user-friendly cashier facility allows you to deposit or withdraw while away from your desktop computer. Browsing the mobile portfolio is made equally simple by the software provider filter, which allows you to sift through the games.
The main lobby has tabs for all of the featured game types, such as popular games, new games, blackjack, online slots, roulette, live casino, and BTC games. The latter includes titles that can be played using the cryptocurrency Bitcoin. It is also simple to request assistance. The live chat feature that is available in the desktop version is also available in the CasinoChan web app.
Casino Games
At CasinoChan, mobile users don't have to download any extra software to play a huge number of exciting slots and table games. The gambling company has a browser-based app with more than 2,400 games, most of which are slots.
Reel spinners will find games from some of the most trusted software companies on the market. Big names like Evolution Gaming, Relax Gaming, Play'n GO, Amatic Industries, Big Time Gaming, Betsoft, Genesis, Kalamba, Lucky Streak, Playson, Microgaming, and Tom Horn have all contributed to the app.
There are slots for every possible theme. In some games, players can buy their way into the bonus features. This is possible in titles such as Book of Cats, Majestic King, Irish Treasures, and Demi Gods II and III. Many of these allow you to buy real-money credits with bitcoins.
Simple slots such as Cash Crazy, Couch Potato, and Break da Bank are included for players who prefer a more traditional spinning experience. Games like Hitman, Highlander, Jurassic World, and Game of Thrones are fun for people who like games with well-known brands.
You can also play progressive games like Prehistoric Story and Lucky Bank Robbers by Belatra. There is no cap on how much you can win here. Instead, the pots continue to grow as casino patrons gamble. When you hit the jackpot in the aforementioned games, you can win one of several progressive prizes.
The mobile casino is geared toward reel spinners, but it also caters to table game and live dealer fans. The most appealing games in these two categories are Blackjack Surrender, Vegas Strip Blackjack, European Roulette, No Commission Baccarat, Oasis Poker, Live Lightning Roulette, and Live Super Sic Bo.
All Aces Poker, Joker Poker, Deuces Wild, and Jacks or Better are all popular video poker games. For your convenience, we recommend loading the games in full-screen mode.
Bonuses and Promotions
CasinoChan's mobile app gets new players off to a good start with a massive welcome package that includes generous bonuses on their first four real-money deposits, up to a maximum of €400, plus 120 free spins. At a glance, here's what your first four payments can net you:
With the promo code BERLIN, you can get a 100% first-deposit bonus up to €100 and 30 free spins on Fire and Steel.
With the promo code OSLO, you can get a 50% second-deposit bonus up to €100 and 30 free spins on Rook's Revenge.
With the promo code MOSCOW, you can get a 50% third-deposit match up to €100, as well as another batch of 30 free spins for Bob's Coffee Shop.
With the promo code PRAHA, you can get a 50% fourth-deposit match up to €100, as well as 30 free spins for Betsoft's The Golden Owl of Athena.
This is a very generous and enticing offer, but like all mobile casino promotions, it comes with rules that players must follow in order to be eligible. The bonuses add up, and for the first four payments, you have to put in at least €20.
One important condition states that players who use the supported cryptocurrencies are ineligible for any deposit-related offers. Each bonus has a 40x playthrough requirement, while winnings from the package's free spins must be wagered at least 50x. The bonus expires 30 days after a player redeems it.
Some games, such as Forsaken Kingdom, Tomb Raider, Hot Ink, and Reel Gems, are completely barred from participating in the promotions. The full list of prohibited releases can be found in CasinoChan's general bonus terms and conditions.
When you have an active bonus in your account, the most you can wager is €5. Customers from Slovenia and Finland are not eligible for any deposit-related promotions at CasinoChan.
The freebies don't stop with the welcome package. On Tuesdays, existing account holders can take advantage of a 50% reload bonus up to €200, as well as 50 free spins on exclusive slots. The bonus is redeemable once per week with the promo code MYSTERY.
On Thursdays, you can also deposit €30 or more to receive 100 free spins. The first 25 bonus rounds are credited to your account immediately after payment is received. It is designed to be used with the Betsoft slot, The Golden Owl of Athena. The remaining 75 free spins will be distributed over the next three days.
Most of the rules that players have to follow are the same as those that come with the welcome package. Along with these tempting ongoing promotions, real-money players at CasinoChan are automatically enrolled in its 11-tier VIP program. The first level requires you to collect at least 100 comp points in order to receive a €5 prize with three times the wagering requirements. Each €17 wager earns you one comp point.
Banking
The web app has a page just for payments. This page gives potential customers clear information about all of the banking options that CasinoChan works with. We think this is a good thing because some of the supported ways may not be available to players from some accepted countries.
Deposit options include Visa, Maestro, and Mastercard cards, e-wallets such as Skrill, Neteller, and ecoPayz, and prepaid vouchers such as Neosurf and Paysafecard. Online payment processors like iDebit and Interac Online, as well as quick bank transfers, are other ways to pay.
Fans of decentralized currencies have a wide range of options to choose from, including Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Dogecoin, and Tether. Deposit amounts range from €20 to €4,000. Top-ups to your mobile balance are instant and free of charge.
Most of the above options, including Instadebit and international bank transfers, let you withdraw money for free. The minimum for bank transfers is €500, and the other withdrawal methods start at €10. Each transaction is typically limited to €4,000. It should be noted that this is also dependent on the method and currency used.
The casino's financial department processes withdrawal requests within 12 hours. Unless you cash out with a credit card (1 to 3 working days) or a bank transfer, the transactions are mostly free (1 to 5 days). Mobile players can sign up with EUR, AUD, CAD, CZK, BTH, BTC, DOGE, LTC, and USDT, among other fiat and crypto currencies.
Casino Safety and Fair Gaming
CasinoChan is owned by Dama N.V. and is legal because it is part of a group of gambling sites that all have a Curacao operating license. When it comes to fair treatment and safety, the company appears to follow every rule in the book.
Having said that, prospective customers should keep in mind that playing at offshore casinos involves some risk. This is because if a player has a problem with an offshore-licensed casino like this one, they can't ask the government agencies in their own countries for help.
But when we looked into CasinoChan, we didn't find any major problems with payments or security. Using cutting-edge SSL technologies and firewalls, the mobile app encrypts all money transfers and sensitive data.
Customers from Europe, Asia, Australia, and Canada are served by the operator. However, licensing restrictions prevent it from accepting real-money bets from certain geographic areas. The United States, the United Kingdom, Lithuania, Israel, France, the Netherlands, Spain, Turkey, Latvia, and Belarus are among the restricted countries.
Customer Service
Smartphone players can contact CasinoChan support via email or live chat if they have any concerns, questions, or issues while on the go. We prefer the second option because it is faster and more efficient. A single tap on the chat icon near the bottom of the main menu will bring up the chat window.
Before you begin the chat, enter your name and email address in the appropriate fields. A team member will be there shortly to answer your questions. The live chat service is pleasant, but more importantly, you can initiate a conversation with the staff 24 hours a day, seven days a week. According to our experience, you will rarely have to wait more than a minute for a response.
For less urgent questions or concerns, please contact them via email at support@casinochan.com. You can also fill out the message form so that a support member can respond via email.
Final Thoughts
Our reviewers were mostly happy with how the CasinoChan web app worked on their phones. In terms of size and quality, the selection of mobile-friendly HTML5 games is excellent. Smartphone users have over 2,400 titles to choose from, courtesy of some of the best software providers on the market today. However, the video poker collection could use some work.
The variety of live dealers and table games more than makes up for this for players. The app works without random touchscreen freezes or other annoying glitches that can ruin your gaming experience.
Banking is simple and convenient, with a wide range of secure methods available. Last but not least, there are a lot of special offers to help you play longer on your mobile device, starting with the great welcome package.