10 REASONS WHY ONLINE CASINO ACCOUNTS ARE BLOCKED

A list of the most common reasons why an online casino may decide to block your account. And some advice on how to deal with such situations.

People are likely to be upset and worried if they get a message in red letters on a black background saying that their favorite online casino account has been blocked and banned. Why would an online casino shut down your account?

This article explains why online casinos don't let people play, so that you can avoid these problems.

HOW DID I FIND OUT MY ACCOUNT WAS FREEZEN?

When you sign in to a major online casino, you are immediately locked out when a notification appears. When you try to load a game or deposit/withdraw money on other websites, a notification of your ban will appear. Blocked players will also receive an email informing them that their account has been locked.

When legitimate casinos try to access their customers' accounts, they usually let them know right away if their account has been blocked. Operators can also lock a player's account or keep their money in their virtual vaults by sending them a message or email. In mild cases, a player can usually get back into their account, but in severe cases, the account is deleted for good.

THE TOP 10 REASONS WHY ONLINE CASINOS BLOCK ACCOUNTS

When a casino freezes a player's access to their account and bankroll, it is usually done to protect itself from hackers or when a player violates the casino's rules. The most common ways for a player to be banned by an online casino are listed below.

1. Too many failed login attempts

When someone keeps logging in with their account details, blocking the account protects the player's bankroll. Online casinos have a security feature that notices when someone tries to log in more than once to the same account. This is usually an attempt by hackers to guess the password through brute force.

When this happens, players can contact support and have their accounts reactivated. When your account gets locked after a hack, it's a wake-up call to turn on two-factor authentication (2FA) to protect it from hackers.

2. The verification process failed

Online casinos require you to complete their account verification process after you create an account. For their account to be verified, new players must show a government ID or other proof of who they are. Anyone who does not finish the process risks having their account blocked.

As part of the "Know Your Customers" (KYC) policy, all licensed casinos are required to check the identities of all their players. KYC policies are designed to prevent money laundering through gambling sites.

3. Gambling by minors

When it comes to underage gamblers, regulatory offices all over the world, including the UKGC, are extremely strict. Casinos are required to prohibit minors from playing in their establishments. If a regulatory office finds out that an operator is letting people who are too young to play, the operator could lose their license and have to pay a big fine.

When a player is underage, they are usually banned after making an account and sending an ID that shows their real age.

4. Account duplication

The "one account per person" rule is one of the rules set by online casinos. IP addresses are used by online casinos to identify duplicate accounts. Even if a person uses a different username or account details, their bankroll may be frozen if multiple accounts connect to the same casino from the same IP address.

Duplicate account incidents frequently occur by chance. One example is when a player forgets their account information and decides to create a new one. Multiple household members accessing the same site can also result in banned accounts.

5. Extra harvesting

To entice new players, online casinos frequently offer welcome bonuses. Free spins and deposit bonuses are examples of bonuses. Anyone who takes advantage of these bonuses by creating multiple accounts risks a permanent ban.

Keep in mind that casinos encourage players to refer their friends and family, which includes anyone with the same IP address. Multiple accounts in one IP address are permitted as long as only one player claims the bonus among other casino patrons in the same household.

6. Suspicious behavior

Machine learning and AI are used in major, licensed casinos to look for suspicious patterns in how players play. Patterns are things like betting the maximum amount on slot machines at certain times or betting the same amount on certain poker hands.

Gambling bots or cheating software worry casinos because they can find a way to win at certain games over and over again. By locking accounts that exhibit any suspicious patterns, online casinos AI can prevent cheaters from taking advantage of their games.

7. Banking transactions that are unusual

Money laundering is a big problem for gaming regulators because casinos make it easy for criminals to make their money look legal. Depending on the country, casinos are required to report accounts suspected of money laundering. In the United States, anti-money-laundering laws require operators of online gambling to report any transactions that are worth more than $5,000.

Using prepaid debit cards or other payment methods that aren't allowed is another way to get kicked out of the bank. Using bank account information, operators can sometimes find players who live in countries they don't allow.

8. Excessive winnings

Both online and brick-and-mortar casinos must find the right balance between their profits and winnings in order to pay their bills every month. When a player has a lot of luck in a short amount of time, operators and managers are notified right away so that the balance doesn't get thrown off.

Take note that casinos will not bar you from playing if you win a progressive jackpot or correctly guess all ten Keno numbers. If you win, the operators will treat you like a celebrity. Only those who consistently win medium- or high-risk bets, such as card counters in live blackjack, are considered by online casinos. There is a good chance that these players used a glitch to get a run of unusually good luck.

9. Breach of data

When a hacker gains access to an online casino database, the system locks all of the accounts in that database. By blocking your account, an operator can stop thieves from taking your money or personal information.

Criminals attempt to breach online casinos on a regular basis. However, every major casino employs cutting-edge security measures to prevent unauthorized access. When a data breach occurs, it is usually resolved right away. Some operators will ask you to change your password before you can play a game or make a transaction. This is for your own safety.

10. Terms and conditions have been broken.

You agree to the terms and conditions of any casino when you create an account with them. Any violation of their rules may result in the suspension of your account. Anyone who fails to read the fine print can easily violate the rules.

One of the most common rules that many players break is claiming the welcome bonus with multiple accounts under one household. Another way is to give the operator false documents or proof of identity when they are checking an account. This is a major violation of KYC and AML policies, which is why regulatory offices have these policies.

WHAT ACTIONS DO I NEED TO TAKE TO UNBLOCK MY ONLINE CASINO ACCOUNT?

If the unthinkable happens and you can no longer access your account, here is some helpful advice.

Maintain your cool at all times

Anyone who loses access to money can become anxious, worried, and depressed. Panicking about being locked out of an account will only lead to poor decisions that will exacerbate the problem. Keeping your cool can keep you from making more mistakes and help you find a way to get back into your account that works.

Examine the terms and conditions of the casino operator

Going over the casino's rules can help you understand why your account was frozen by an operator. A player may disregard a rule, such as using the incorrect payment method. Going over the terms and conditions allows a player to determine whether they did something that would result in their ban or if this is an issue beyond their control.

Recognize the reason(s) for your ban

After reviewing the rules, consider why a casino barred you from entering. It could be as simple as failing to complete the verification process, which happens when you send the incorrect document requirements. You might be able to fix the problem if you can figure out why your account was suspended.

Contact customer service

Contacting an online casino's support team can help you understand why you were banned. If it was for a minor infraction, the casino can reinstate your account and get you back on track. If they give you a reason that doesn't make sense or they can't explain it, you should contact the online casino's regulatory office.

Casinos block accounts to protect themselves and their players, which includes you. To avoid having your account banned, read the terms and conditions. If this occurs, remain calm and contact the official casino's support line.